If you place an order with us the following terms of trade will apply...


Terms of Trade for Seminar Orders

Credit is extended on the understanding that full payment will be made by the due date stated. Responsibility for ensuring payment occurs rests with each named individual on the account. We reserve the right to charge an additional $20 administration fee for each month an account remains outstanding following the first overdue reminder notice. Unpaid accounts will be passed to our debt collector and all associated collection costs will be added to the outstanding total


Seminar Withdrawals and Non Attendances

Should your circumstances mean that you are no longer able to attend you are welcome to transfer your registration to another person (please advise us so that we can amend our records accordingly). If a replacement isn't possible then we will provide you with a refund (less a 15% administration fee), provided that we receive at least 10 days notice prior to the seminar. Any less then 10 days notice and we will only be able to provide a 50% refund of your registration fee. No refunds are available for cancellations in the final 24 hours prior to a seminar or for un-notified non attendance on the day.


Withdrawals in the 24 hours prior to the seminar, and on the day of the seminar, who have not yet paid will still be required to pay the full balance of this account as per the provisions of the 'Credit' paragraph above.


Seminar Cancellation

In the unlikely event that the training does not go ahead we will reschedule the seminar and offer a full refund to those who cannot attend on the new date. If the seminar is cancelled all delegates who have paid will be offered either a credit on a future Compass seminar (within 12 months of the cancelled one), or a full refund of their registration fee. All refunds must be requested in writing and clearly identify who the refund payment is to be made out to. We accept no responsibility for any other costs incurred by delegates as a result of a seminar cancellation.


Seminar Disclaimer

The information provided in the seminar handout notes and at the seminars are the views of the trainer, and do not necessarily reflect the views of Compass Ltd. The information and professional advice delivered in the workshops and the associated printed material is provided solely on the basis that before relying on this material, delegates should obtain appropriate advice relevant to their particular circumstance to evaluate its accuracy, currency, completeness and relevance for their purposes. Compass Ltd will not be liable for any damages of any kind to any person or entity arising from the use of this information. Your attendance at our seminars reflects your acceptance of this statement.


Terms for Book and Merchandise Purchases

No returns are available on book purchases unless negotiated prior to ordering. All books and merchandise supplied on credit are with the understanding that full payment occurs by the due date. All products remain the property of the vendor until paid for in full. We reserve the right to charge an additional $20 administration fee for each month an account remains outstanding following the first overdue reminder notice. Unpaid accounts will be passed to our debt collector and all associated collection costs will be added to the outstanding total. All book orders will incur Postage and Packaging costs at a rate of $7.90 for every $100 (or part thereof) of books ordered.  All merchandise supplied remains the property of Compass Seminars until paid for in full.